A Conversational Agent for an Online Mental Health Intervention

Danielle Elmasri, Anthony Maeder

Research output: Contribution to conferencePaperpeer-review

49 Citations (Scopus)


This study investigated suitability of chatbots for a mental health intervention, specifically alcohol drinking habits assessment. The target group was young adults 18–25 years, the highest consumers of alcohol per capita in Australia. A chatbot program was developed to perform a standard assessment of alcohol drinking habits (AUDIT-C, 3 items rated on 5-point scale) to determine the level of health risk. Additionally, the chatbot provided information and education on responsible alcohol use, giving recommendations and feedback post-assessment using a pre-populated database of factual response contents. Usability and user-satisfaction were determined by a cohort study of 17 volunteer participants. Overall, the trial indicated strong positive reception of the intervention by users.

Original languageEnglish
Number of pages9
Publication statusPublished - 1 Jan 2016
EventBrain Informatics and Health International Conference -
Duration: 13 Oct 2016 → …


ConferenceBrain Informatics and Health International Conference
Period13/10/16 → …


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