Abstract
Sustainable tourism quality control tools (QCTs) assist the translation of sustainable tourism tenets into business practice; they facilitate intra-organisational sustainability progress amongst businesses that voluntarily elect to adopt them. Their collective use contributes to destination-wide sustainability progress (Black &Crabtree, 2007; GSTC, 2015). Despite this utility, the attendant scholarly activity stagnated over the past decade. To advance the field conceptually and empirically, an updated QCT framework, underpinned by a systematic classification protocol, is warranted. Through literature review and inductive assessment of the relevant knowledge, this research proposes a systematic classification protocol to underpin a QCT framework that concurrently accommodates QCT diversity and illuminates how each QCT progresses sustainability. The proposed framework is applicable across diverse destination contexts, ultimately fostering informed selection of a customised―QCT mix‖ that optimally progresses the practical application of sustainable tourism tenets.
Original language | English |
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Title of host publication | CAUTHE 2016 |
Subtitle of host publication | The Changing Landscape of Tourism and Hospitality: The Impact of Emerging Markets and Emerging Destinations |
Editors | Madalyn Scerri, Lee Ker Hui |
Place of Publication | Sydney, N.S.W |
Publisher | Blue Mountains International Hotel Management School |
Pages | 148-165 |
Number of pages | 18 |
ISBN (Print) | 9780987050793 |
DOIs | |
Publication status | Published - 2016 |
Externally published | Yes |
Keywords
- Tourism
- tourism practice
- Sustainable tourism
- quality control tools
- QCT
- sustainable tourism tenets