Adapting the World Health Organisation iSupport program to the Australian socio-cultural context: A pilot study

Dongxia Xiao, Anita De Bellis, Lesley Jeffers, Petrea Messent, Sue McKechnie, Elizabeth Beattie, Nancy Pachana, Brian Draper, Low Lee-Fay, Anne Pot

Research output: Contribution to conferencePaperpeer-review

348 Downloads (Pure)


Background: Carers play a crucial role in dementia care, especially those from culturally and linguistically diverse (CALD) groups who have special needs. However, all carers are often not prepared and can feel overwhelmed. One major contributing factor to this situation is the lack of suitable education models to up-skill them throughout their caregiving journey and to eliminate barriers in dementia care. The World Health Organization (WHO) iSupport is an evidence-based, interactive, safe, flexible and scalable online program that enables carers to develop capability, positive thoughts and enablement skills. The iSupport was developed through international collaboration. Aim: The aim of the pilot study is to adapt the WHO iSupport into Australia. Methods: Two phases of study are being undertaken. In phase one, end-users and dementia care service providers were invited to focus groups to discuss their perspectives on the ease of access functionality, feasibility, user-friendliness, barriers and enablers when implementing the program. Findings will inform the revision of the WHO iSupport program. In phase two, a pilot to test the feasibility of the program and an evaluation will be designed for carers and dementia service providers invited to the study. Results: The project team is progressing to complete phase 1 and will report results from phase 1 in the forum
Original languageEnglish
Publication statusPublished - 4 Jun 2018
Event2018 NNIDR Australian Dementia Forum: Cooperation, Collaboration and International Connections - Sydney , Australia
Duration: 4 Jun 20185 Jun 2018


Conference2018 NNIDR Australian Dementia Forum
Abbreviated titleADF2018

Bibliographical note

(CC-BY 4.0) Open Access article licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license ( With the exception of the Commonwealth Coat of Arms and NNIDR logo.
Use of the Coat of Arms: The terms under which the Coat of Arms can be used are detailed on the It’s an Honour website:


Dive into the research topics of 'Adapting the World Health Organisation iSupport program to the Australian socio-cultural context: A pilot study'. Together they form a unique fingerprint.

Cite this