Ameliorating Digital Inequalities in Remote Australia

John Guenther, Metta Young, Ben Smede

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


While most ofthe Australian population now has access to high-speed broadband internet and is making increasing use ofthe opportunities it creates for education, remote work, telehealth, and social networks, people who live in remote parts of the country often find themselves digitally excluded. The reasons for exclusion are in part related to the lack ofdigital infrastructures in some locations. However, issues of affordability, digital literacies, and systemic priorities, which favor white, financially and educationally well-off people, create inequalities that serve to discriminate against First Nations people living in remote communities. In an attempt to ameliorate these digital inequalities, First Nations Media Australia (FNMA), a peak body that advocates for the digital needs of people in remote communities, has since 2016 developed a program called inDigiMOB, which aims to improve digital inclusion. Funded by the Australian telecommunications organization, Telstra, the program partners with media-related and other organizations in communities to build digital literacies, support improved access, advocate for infrastructure improvements, and build on local community aspirations. This chapter, based on evaluations and research commissioned by FNMA explores the issues associated with remote digital exclusion and how inDigiMOB has worked to address the concerns. It concludes by offering potential solutions to a problem that resonates with remote and isolated indigenous communities around the world.
Original languageEnglish
Title of host publicationThe Palgrave Handbook of Global Social Problems
EditorsRajendra Baikady, S. M. Sajid, Jaroslaw Przeperski, Varoshini Nadesan, Islam Rezaul, Jianguo Gao
Place of PublicationCham, Switzerland
PublisherSpringer International Publishing
Number of pages21
ISBN (Electronic)978-3-030-68127-2
Publication statusPublished - 2022
Externally publishedYes


  • Digital access
  • Remote Australia
  • Digital inclusion
  • Digital literacy
  • Digital mentors
  • Digital inequality


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