Co-designing an Arthritis Nurse-Call Device, with Lead Aged-Care Users

Alexander Walker, Peter Schumacher

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Human-centred design is an approach to product development, that aims to make products usable by focusing on users and their needs, by applying human factors/ergonomics, and usability knowledge and techniques. Co-design is a method of working with users over the duration of the design process, to ensure there is an optimised fit between the user and an appropriate technology. However user centered design practices typically require considerable amounts of time. This paper describes how, under the right circumstances, co-design can be an effective product development strategy, even within restrictive time and resource constraints. A project to design and develop a nurse-call pendant (button) to meet the specific needs of residential aged-care was conducted using co-design strategies. The strategies employed were effective and vital to the success of the outcome, although the activities were highly constrained by time and available resources. This paper will explain how the co-design process was implemented and why it was successful under these circumstances.

Original languageEnglish
Title of host publicationAdvances in Ergonomics in Design - Proceedings of the AHFE 2017 International Conference on Ergonomics in Design, 2017
Subtitle of host publicationProceedings of the AHFE 2017 International Conference on Ergonomics in Design, July 17-21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA
EditorsFrancisco Rebelo, Marcelo Soares
PublisherSpringer International Publishing
Number of pages12
ISBN (Electronic)9783319605821
ISBN (Print)9783319605814
Publication statusPublished - 2018

Publication series

NameAdvances in Intelligent Systems and Computing
ISSN (Print)2194-5357


  • human-centred design
  • product development
  • Arthritis
  • Industrial design
  • Codesign
  • Collaborative
  • Participative
  • Innovation
  • Red dot
  • Nurse-call
  • Intellectual property
  • Patent
  • Innovation centre
  • Product development


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