Dial 'B' for burnout? The experience of job burnout in a telephone call centre

Joshua Healy, Thomas Bramble

    Research output: Contribution to journalArticlepeer-review

    Original languageEnglish
    Pages (from-to)39-59
    Number of pages21
    JournalLabour and Industry
    Volume14
    Issue number2
    Publication statusPublished - 2003

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