Effective and Efficient: Using Patient-Led Appointment Scheduling in Routine Mental Health Practice in Remote Australia

Timothy Carey, Sara Tai, William Stiles

    Research output: Contribution to journalArticle

    35 Citations (Scopus)

    Abstract

    Patient-led appointment scheduling is a form of responsive regulation in which patients schedule their own psychotherapy appointments within the constraints of available resources. Of 92 patients referred to a clinical psychology clinic in the public mental health service of a remote country town in Australia, 51 attended more than 1 appointment (M = 3.6; median = 3; range = 2-11). The average number of missed and cancelled appointments was between 0 and 1.1. As compared with reported results of other practice-based studies, this approach to treatment scheduling was equivalently effective (in terms of effect size) and substantially more efficient (in terms of effect size achieved per session attended). Patient-led regulation of treatment parameters holds promise in a context of heavy demands and limited resources in mental health services.

    Original languageEnglish
    Pages (from-to)405-414
    Number of pages10
    JournalPROFESSIONAL PSYCHOLOGY-RESEARCH AND PRACTICE
    Volume44
    Issue number6
    DOIs
    Publication statusPublished - 2013

    Fingerprint Dive into the research topics of 'Effective and Efficient: Using Patient-Led Appointment Scheduling in Routine Mental Health Practice in Remote Australia'. Together they form a unique fingerprint.

  • Cite this