Evaluation of Organizational E-Government Readiness in the Public Sector

Ibrahim A. Alghamdi, Robert Goodwin, Giselle Rampersad

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


    The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.

    Original languageEnglish
    Title of host publicationPublic Affairs and Administration
    Subtitle of host publicationConcepts, Methodologies, Tools, and Applications
    EditorsInformation Resources Management Association
    Place of PublicationHershey, Pennsylvania
    PublisherIGI Global
    Number of pages22
    ISBN (Electronic)9781466683594
    ISBN (Print)9781466683587
    Publication statusPublished - 2015


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