@article{74cd99e895954aacb79d54955e05028c,
title = "Examining the hurdles in defining the practice of Nurse Navigators",
abstract = "Background: Nurse navigators are an emerging workforce providing care to people with multiple chronic conditions. The role of the navigators is to identify patients requiring support in negotiating their health care. Purpose: A critical discourse analysis was used to examine qualitative data collected from nurse navigators and consenting navigated patients to identify key indicators of how nurse navigators do their work and where the success of their work is most evident. Discussion: Nurse navigators help patients who have lost trust in the health system to re-engage with their interdisciplinary health care team. This re-engagement is the final step in a journey of addressing unmet needs, essential to hospital avoidance. Conclusion: Nurse navigators provide a continuum of authentic and holistic care. To acknowledge the true value of nurse navigators, their performance indicators need to embrace the value-added care they provide.",
keywords = "Critical discourse analysis, Integrated care, Model of care, Nurse navigators, Nurse-led services",
author = "Clare Harvey and Byrne, {Amy Louise} and Eileen Willis and Janie Brown and Adele Baldwin and Hegney, {Adjunct Desley} and Janine Palmer and David Heard and David Brain and Brody Heritage and Bridget Ferguson and Jenni Judd and Sandy Mclellan and Rachel Forrest and Shona Thompson",
year = "2021",
month = jul,
day = "1",
doi = "10.1016/j.outlook.2021.01.011",
language = "English",
volume = "69",
pages = "686--695",
journal = "Nursing Outlook",
issn = "0029-6554",
publisher = "Mosby Inc.",
number = "4",
}