@inproceedings{a317045362bb4f94a17cc91d019b7ece,
title = "Extended abstract: Managing communication to avoid preventable crises",
abstract = "This paper analyzes the communication factors documented in well-known cases where engineering projects led to safety or security crises. From these cases, the paper extrapolates a typology of problems that may occur in the verbal, spoken and written, exchanges between engineers and managers or users. The objective of the research is to design a practical checklist of communication tasks, which can be incorporated in engineering projects in order to avoid failures and prevent crises.",
keywords = "Checklist, crisis, miscommunication, security",
author = "Marsen, {Sky Sacha}",
year = "2018",
month = sep,
day = "28",
doi = "10.1109/ProComm.2018.00052",
language = "English",
isbn = "978-1-5386-5858-1",
series = "IEEE International Professional Communication Conference",
publisher = "Institute of Electrical and Electronics Engineers",
pages = "222--223",
booktitle = "Proceedings - 2018 IEEE International Professional Communication Conference, ProComm 2018",
address = "United States",
note = "2018 IEEE International Professional Communication Conference, ProComm 2018 ; Conference date: 22-07-2018",
}