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Factors affecting customer loyalty for mobile telecommunication industry
Ingy Shafei
, Hazem Tabaa
Research output
:
Contribution to journal
›
Article
›
peer-review
40
Citations (Scopus)
Overview
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Dive into the research topics of 'Factors affecting customer loyalty for mobile telecommunication industry'. Together they form a unique fingerprint.
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Social Sciences
Customer Loyalty
100%
Telecommunication
100%
Telecommunications Industry
100%
Service Provider
50%
In-Depth Interview
50%
Design Methodology
50%
Pricing
50%
Research Work
50%
Value Added
50%
Regression Analysis
50%
Economics, Econometrics and Finance
Customer Retention
100%
Telecommunication Industry
100%
Switching Behaviour
100%
Value Added
33%
Telecommunication Sector
33%
Pricing Structure
33%
Computer Science
Telecommunication
100%
Customer Satisfaction
100%
Customer Support
25%
mobile service
25%
Service Provider
25%
Analysis Technique
25%
Pearson Correlation
25%