TY - JOUR
T1 - How not to kill the golden goose: Reconceptualising accountability environments of community-based third sector organisations
T2 - Reconceptualizing accountability environments of third-sector organizations
AU - Tenbensel, Tim
AU - Dwyer, Judith
AU - Lavoie, A/Professor
PY - 2014
Y1 - 2014
N2 - For third-sector organizations (TSOs) that deliver publicly funded health and community services, accountability practices are predominantly shaped by the imperatives of government funders. However, the ensuing public management accountability regimes can undermine TSO responsiveness to communities, align poorly with imperatives of professional staff, create high transaction costs and threaten TSO sustainability. Public management literature lacks an adequate framework for conceptualizing TSO accountability. We outline a conceptual framework - the 'triskele' - for analysing accountability tensions experienced by TSOs that could assist funders and other stakeholders with the difficult task of designing more workable and meaningful accountability regimes for all stakeholders.
AB - For third-sector organizations (TSOs) that deliver publicly funded health and community services, accountability practices are predominantly shaped by the imperatives of government funders. However, the ensuing public management accountability regimes can undermine TSO responsiveness to communities, align poorly with imperatives of professional staff, create high transaction costs and threaten TSO sustainability. Public management literature lacks an adequate framework for conceptualizing TSO accountability. We outline a conceptual framework - the 'triskele' - for analysing accountability tensions experienced by TSOs that could assist funders and other stakeholders with the difficult task of designing more workable and meaningful accountability regimes for all stakeholders.
KW - accountability
KW - contracting
KW - health services
KW - public management
KW - Third-sector organizations
UR - http://www.scopus.com/inward/record.url?scp=84906066874&partnerID=8YFLogxK
U2 - 10.1080/14719037.2013.770054
DO - 10.1080/14719037.2013.770054
M3 - Article
VL - 16
SP - 925
EP - 944
JO - Public Management Review
JF - Public Management Review
SN - 1471-9045
IS - 7
ER -