Internet, Intranets and Extranets in Organizations: An Integrative Literature Review

Using a variety of explanations and arguments, this paper is an exploration of how the Internet, intranets and extranets add value to organizations in Thailand. The first section of this paper details Thailand’s performance in the information technology (IT) sector on various indicators included in the composition of the Global Competitiveness Index (GCI) for 2012-2013 and official statistics from the Global Information Technology Report of 2014. The second section is a description of the significance of computers in organizations and how they can be influential tools for boosting productivity, followed by a presentation of a variety of perceptions about the Internet, a discussion concerning the use of intranets in organizations and a review of literature regarding the business value of extranets, which culminates in recommendations for further research.