Investigating complaints to improve practice and develop policy

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14 Citations (Scopus)

Original language	English
Pages (from-to)	663-669
Number of pages	7
Journal	International Journal of Health Care Quality Assurance
Volume	22
Issue number	7
Publication status	Published - 2009

Cite this

@article{0604fc9fd8404dae96dd27db8fa7c0f2,

title = "Investigating complaints to improve practice and develop policy",

author = "Julianne Parry and Udul Hewage",

year = "2009",

language = "English",

volume = "22",

pages = "663--669",

journal = "International Journal of Health Care Quality Assurance",

issn = "0952-6862",

publisher = "Emerald Publishing Limited",

number = "7",

}