Nursing Works: The Application of Lean Thinking to Nursing Processes

Susan O'Neill, Tina Jones, Denise Bennett, Melissa Lewis

    Research output: Contribution to journalArticlepeer-review

    14 Citations (Scopus)

    Abstract

    This article describes the Nursing Works program at Flinders Medical Centre, South Australia. Program goals were to use lean principles to increase the time direct care nurses spent at the bedside, improve patient outcomes, and make nursing work more efficient and satisfying for staff. Steps incorporating lean methodology are described. Outcomes indicate that lean thinking is an effective improvement methodology and a framework for change management of nursing work.

    Original languageEnglish
    Pages (from-to)546-552
    Number of pages7
    JournalJOURNAL OF NURSING ADMINISTRATION
    Volume41
    Issue number12
    DOIs
    Publication statusPublished - Dec 2011

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