Patient voice: including the patient in mental health handovers

Nayia Cominos, Jon Jureidini, John Walsh

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


In this chapter we consider the Australian clinical handover standard’s emphasis
on ‘patient involvement in clinical handover’ and explore how this requirement sits with the care model at our research site. As we noted in the previous chapter, patients were not physically present in the mental health handover meetings. However, in this chapter we argue that the clinicians did represent patients by quoting their words and referencing their thoughts and dispositions. We label this ‘patient voice’ and discuss examples of when and how clinicians used this in talking about patients in our data.
Original languageEnglish
Title of host publicationEffective Communication in Clinical Handover From Research to Practice
EditorsSuzanne Eggins, Diana Slade, Fiona Geddes
Place of PublicationBerlin
PublisherDe Gruyter Mouton
Number of pages14
ISBN (Electronic)9783110379044
ISBN (Print)9783110378863
Publication statusPublished - 2016
Externally publishedYes

Publication series

NamePatient Safety
PublisherDe Gruyter


  • communication in mental health
  • clinician and patient
  • mental health
  • clinical handover
  • mental health patient

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