Abstract
In this chapter we consider the Australian clinical handover standard’s emphasis
on ‘patient involvement in clinical handover’ and explore how this requirement sits with the care model at our research site. As we noted in the previous chapter, patients were not physically present in the mental health handover meetings. However, in this chapter we argue that the clinicians did represent patients by quoting their words and referencing their thoughts and dispositions. We label this ‘patient voice’ and discuss examples of when and how clinicians used this in talking about patients in our data.
on ‘patient involvement in clinical handover’ and explore how this requirement sits with the care model at our research site. As we noted in the previous chapter, patients were not physically present in the mental health handover meetings. However, in this chapter we argue that the clinicians did represent patients by quoting their words and referencing their thoughts and dispositions. We label this ‘patient voice’ and discuss examples of when and how clinicians used this in talking about patients in our data.
| Original language | English |
|---|---|
| Title of host publication | Effective Communication in Clinical Handover From Research to Practice |
| Editors | Suzanne Eggins, Diana Slade, Fiona Geddes |
| Place of Publication | Berlin |
| Publisher | De Gruyter Mouton |
| Chapter | 13 |
| Pages | 265-278 |
| Number of pages | 14 |
| ISBN (Electronic) | 9783110379044 |
| ISBN (Print) | 9783110378863 |
| Publication status | Published - 2016 |
| Externally published | Yes |
Publication series
| Name | Patient Safety |
|---|---|
| Publisher | De Gruyter |
| Volume | 15 |
Keywords
- communication in mental health
- clinician and patient
- mental health
- clinical handover
- mental health patient
