Profile of a typical mobile SMS user in emergency situations: Empirical study in an urban flood prone area

Dinar Mutiara Kusumo Nugraheni, Denise De Vries

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Citations (Scopus)

Abstract

Employing existing technology for a new purpose has become popular, especially in mobile phone technology. In the context of use for early warning messages, the existing technology that is commonly used is SMS (Short Messaging Services). This study focuses on understanding the profile of a typical mobile SMS user in emergency situations in an urban flood prone area. This profile was assessed based on the mobile devices' preparedness; ease of use (EOU) for using SMS, confidence in SMS skill, satisfaction and frequency of use (FOU). A survey was conducted in Semarang, Central Java, Indonesia for data collection. The respondents for this study were voluntarily respondents. Our study found that the user's level of education and FOU for SMS, influences the usage of SMS in emergency conditions.

Original languageEnglish
Title of host publicationProceeding - 2016 2nd International Conference on Science in Information Technology, ICSITech 2016
Subtitle of host publicationInformation Science for Green Society and Environment
PublisherInstitute of Electrical and Electronics Engineers
Pages97-102
Number of pages6
ISBN (Electronic)9781509017218
DOIs
Publication statusPublished - 13 Feb 2017
Event2nd International Conference on Science in Information Technology, ICSITech 2016 - Balikpapan, Indonesia
Duration: 26 Oct 201627 Oct 2016

Publication series

NameProceeding - 2016 2nd International Conference on Science in Information Technology, ICSITech 2016: Information Science for Green Society and Environment

Conference

Conference2nd International Conference on Science in Information Technology, ICSITech 2016
Country/TerritoryIndonesia
CityBalikpapan
Period26/10/1627/10/16

Keywords

  • disaster preparedness
  • early warning messages
  • emergency condition
  • flood
  • mobile services
  • mobile SMS user profile

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