TY - JOUR
T1 - Public service leadership
T2 - follower interpersonal communication satisfaction in transformational leadership and growth satisfaction, job stress and burnout
AU - Rajesh, J. Irudhaya
AU - Prikshat, Verma
AU - Kirk, Susan
AU - Saeed, Muhammad Mohtsham
AU - Patel, Parth
AU - Sheheryar Khan, Malik Muhammad
PY - 2023/11/1
Y1 - 2023/11/1
N2 - Purpose: This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating follower interpersonal communication satisfaction with the leader (IPCSL) as a mediator. Design/methodology/approach: On the basis of the survey data collected from the Indian public service employees, regression analysis, bootstrapping and SOBEL test are used to test the proposed research model. Findings: The findings highlighted a partial mediation of follower interpersonal communication satisfaction with leader between transformational leadership (TL) and public service employees’ growth satisfaction in the job. Although there was no significant direct effect of TL on job stress and burnout, the results underlined a significant indirect effect of follower IPCSL. Originality/value: By examining the important role of follower IPCSL, this study unravels the precise intervening mechanism between TL and follower affective outcomes like growth satisfaction in job, job stress and burnout among public service employees.
AB - Purpose: This study aims to explore how transformational leaders enhance public service employees’ growth satisfaction in the job and mitigate job stress and burnout, incorporating follower interpersonal communication satisfaction with the leader (IPCSL) as a mediator. Design/methodology/approach: On the basis of the survey data collected from the Indian public service employees, regression analysis, bootstrapping and SOBEL test are used to test the proposed research model. Findings: The findings highlighted a partial mediation of follower interpersonal communication satisfaction with leader between transformational leadership (TL) and public service employees’ growth satisfaction in the job. Although there was no significant direct effect of TL on job stress and burnout, the results underlined a significant indirect effect of follower IPCSL. Originality/value: By examining the important role of follower IPCSL, this study unravels the precise intervening mechanism between TL and follower affective outcomes like growth satisfaction in job, job stress and burnout among public service employees.
KW - India
KW - Interpersonal communication satisfaction
KW - Job burnout
KW - Job stress
KW - Public sector employees
KW - Transformational leadership
UR - http://www.scopus.com/inward/record.url?scp=85161016454&partnerID=8YFLogxK
U2 - 10.1108/JABS-09-2022-0310
DO - 10.1108/JABS-09-2022-0310
M3 - Article
AN - SCOPUS:85161016454
SN - 1558-7894
VL - 17
SP - 1183
EP - 1204
JO - Journal of Asia Business Studies
JF - Journal of Asia Business Studies
IS - 6
ER -