Relationship between Nurses’ Interpersonal Communication Satisfaction and Growth Satisfaction in Job and Job Burnout

Rajesh I. Johnsam, L. Suganthi

Research output: Contribution to journalArticlepeer-review

Abstract

Job satisfaction and job burnout have been previously linked to social support of supervisors and colleagues. More specifically, supportive supervisory communication (social support) has been linked in the earlier researches to job satisfaction and job stress/burnout. Against this backdrop, a unique attempt has been made in this research to find out the relationship between nurses’ interpersonal communication satisfaction with the supervisors and growth satisfaction in job and job burnout. A descriptive correlational design was utilized in this study. A convenience sampling was used to select the nurses. The data were collected from 103 nurses working in six different hospitals located in southern India. Three validated self reported instruments were used to measure the study variables. The results from correlation and hierarchical regression analysis revealed that nurses’ interpersonal communication satisfaction with supervisors was significantly related to growth satisfaction in job, while there was an inverse relationship found with respect to job burnout among nurses. A partial mediation of nurses’ interpersonal communication satisfaction between growth satisfaction and job burnout was also reported in this study indicating that there could be many other related mediating factors. Hence, the importance of supportive interpersonal communication of supervisors has been ascertained in the nursing management.
Original languageEnglish
Pages (from-to)19-26
Number of pages8
JournalIndian Journal of Continuing Nursing Education
Volume15
Issue number2
Publication statusPublished - Jul 2014
Externally publishedYes

Keywords

  • communication satisfaction
  • job satisfaction
  • job burnout

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