Satisfaction, stress & retention: among alcohol & other drug workers in Australia

This report presents key findings from a national survey of frontline Alcohol and Other Drug (AOD) workers from treatment services across Australia. The study was undertaken by the National Centre for Education and Training on Addiction (NCETA) in 2005, and is the first study of its kind in Australia. Further results from this study are also reported elsewhere. The primary aim of the study was to examine crucial work factors that were likely to impact on the broader workforce development issue of retention within the AOD field. In particular, the focus was on factors associated with work stress, job satisfaction, and turnover intention. In addition, specific attention was also directed to workers with predominantly alcohol-related workloads, and treatment agencies that provided services for Indigenous clients.