Service provider perspectives on implementing the NSW Get Healthy at Work program

Anne C. Grunseit, Erika Bohn-Goldbaum, Margaret Thomas, Rochelle Seabury, Chris Rissel, Melanie Crane

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Purpose: One approach increasingly used by governments to deliver on public initiatives is to partner with private enterprise through public–private partnerships. This study is a qualitative process evaluation of an Australian state-wide workplace health programme “Get Healthy at Work” from the currently under-researched perspective of the private service providers. Methods: Semi-structured interviews were conducted with nine service providers. Interviews were transcribed and analysed inductively. Results: Service providers reported an alignment of motives and skills between the programme and their organizations as a benefit of the partnership. However, they also described misalignments: between the potential and realized value of the programme to businesses and service providers; the programme cycle and business operational processes; and the capacity building approach and businesses’ expectations of the service.Conclusions: Although several hallmarks of a well-functioning private–public partnership were evident, misalignments of process and expectations challenged sustained partnership involvement by providers. Careful consideration must be given to the ongoing management functioning of cross-sector engagement and partnering in health promotion practice in order to ensure public health goals are being met, but also that the model is mutually sustainable.

Original languageEnglish
Article number1945205
Number of pages13
JournalInternational Journal of Qualitative Studies on Health and Well-being
Issue number1
Publication statusPublished - 2021
Externally publishedYes


  • health promotion
  • lifestyle-related disease
  • Partnerships
  • process evaluation
  • qualitative
  • workplace health program


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