Simulation and coaching to prevent aggressive events in aged care: A pilot study

Susan Gordon, David Gillham, Lily Xiao, Anita De Bellis, Nicky Baker

Research output: Contribution to journalArticlepeer-review

Abstract

Objectives: Evaluation of simulation and coaching training to change ​the self-efficacy of aged care workers to prevent and manage workplace aggressive events. Methods: Seventeen aged care workers from a community and residential aged care service provider completed education modules and two half-days of simulation using actors and real-life scenarios, with real-time coaching. Carer self-efficacy to identify, prevent and manage anxiety and aggression was measured before, following and six months after training. Results: After training, participants reported significant improvements in preparedness to prevent and manage aggression, identify and manage triggers in their own behaviour, deflect and alter other triggers, and felt safer in the workplace. Six months after training, participants’ self-efficacy remained above baseline for all measures and remained significantly improved for feeling safer in the workplace. Conclusion: This pilot study supports high-fidelity simulation and coaching to improve the self-efficacy of aged care workers to prevent and manage workplace aggressive events.

Original languageEnglish
Number of pages10
JournalAustralasian Journal on Ageing
Early online date14 May 2021
DOIs
Publication statusE-pub ahead of print - 14 May 2021

Keywords

  • aggression
  • coaching
  • health services for the aged
  • simulation training
  • workforce

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