Sociodemographic determinants of telehealth utilisation in general practice during the COVID-19 pandemic in Australia

Zhaoli Dai; Gorkem Sezgin; Rae Anne Hardie; Precious McGuire; Christopher Pearce; Adam McLeod; Andrew Georgiou

doi:10.1111/imj.16006

Sociodemographic determinants of telehealth utilisation in general practice during the COVID-19 pandemic in Australia

Zhaoli Dai, Gorkem Sezgin, Rae Anne Hardie, Precious McGuire, Christopher Pearce, Adam McLeod, Andrew Georgiou

College of Medicine and Public Health

Research output: Contribution to journal › Article › peer-review

5 Citations (Scopus)

Abstract

This analysis assessed the sociodemographic characteristics of telehealth utilisation during the coronavirus disease 2019 (COVID-19) pandemic from March 2020 to August 2021 in Australia. Drawing on 860 general practice providers among 3 161 868 patients, 24 527 274 consultations were recorded. Telehealth accounted for 37.6% of the consultations, with 2.4% through videoconferencing and 35.2% through phone consultations. Our multivariate regression analyses indicated low utilisation of videoconferencing compared with phone consultations among older adults, those living in rural communities and migrants from non-English speaking countries.

Original language	English
Pages (from-to)	422-425
Number of pages	4
Journal	Internal Medicine Journal
Volume	53
Issue number	3
Early online date	9 Jan 2023
DOIs	https://doi.org/10.1111/imj.16006
Publication status	Published - Mar 2023

Keywords

COVID-19
general practice
primary care
telehealth
telemedicine

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10.1111/imj.16006Licence: In Copyright

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AU - McLeod, Adam

AU - Georgiou, Andrew

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Sociodemographic determinants of telehealth utilisation in general practice during the COVID-19 pandemic in Australia

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Keywords

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