Abstract
Rapid growth and urbanizing populations are transforming Africa, despite environmental turbulence, uncertainty and relational complexity. Research highlights how small firms rely upon trust-based buyer-supplier relationships in such contexts. Our study adopts a micro-foundational perspective and builds on dynamic capabilities literature and psychological trust theory. Our conceptual model shows how relational dimensions (i.e. communication, social bonds, and knowledge), influenced by meta-capabilities (strategic sensitivity, resource fluidity and leadership unity) embedded in micro-foundational activities build trust in small business cross-border buyer-seller relationships to support dynamic relational capability and enhance strategic agility in transitional economies.
| Original language | English |
|---|---|
| Article number | 101175 |
| Number of pages | 26 |
| Journal | Journal of World Business |
| Volume | 56 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - Apr 2021 |
Keywords
- Transitional economies
- Strategic agility
- Trust
- Dynamic relational capability
- Small firms