The Effectiveness of Task Clarification, Positive Reinforcement and Corrective Feedback in Changing Courtesy Among Police Staff

Carlene Wilson, Nadia Boni, Amanda Hogg

    Research output: Contribution to journalArticlepeer-review

    19 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)65-99
    Number of pages35
    JournalJOURNAL OF ORGANIZATIONAL BEHAVIOR MANAGEMENT
    Volume17
    Issue number1
    Publication statusPublished - 1997

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