TY - JOUR
T1 - The growth satisfaction in jobs among hospitality employees
T2 - the role of transformational leadership, interpersonal communication satisfaction and trust
AU - Prikshat, Verma
AU - Rajesh, J. Irudhaya
AU - Rajaguru, Rajesh
PY - 2021
Y1 - 2021
N2 - Leader follower communication and trust are the key factors that contribute to the employees' growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and R Package revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.
AB - Leader follower communication and trust are the key factors that contribute to the employees' growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and R Package revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.
KW - growth satisfaction in job
KW - hotel employees
KW - interpersonal communication satisfaction
KW - Transformational leadership
KW - trust
UR - http://www.scopus.com/inward/record.url?scp=85091233352&partnerID=8YFLogxK
U2 - 10.1080/15332845.2020.1821427
DO - 10.1080/15332845.2020.1821427
M3 - Article
AN - SCOPUS:85091233352
VL - 20
SP - 48
EP - 74
JO - Journal of Human Resources in Hospitality and Tourism
JF - Journal of Human Resources in Hospitality and Tourism
SN - 1533-2845
IS - 1
ER -