The impact of a cross-cultural care education program on cultural competence of aged care staff

Dongxia Xiao, Eileen Willis, Ann Harrington, David Gillham, Anita De Bellis, Wendy Morrey, Lesley Jeffers

Research output: Contribution to conferencePaperpeer-review

Abstract

Cultural and linguistic diversity between residents and staff is significant in aged care homes in Australia. Residents are from over 170 countries with 31% born overseas and 20% born in a non–English speaking country (Australian Institute of Health and Welfare 2016). Staff who care for residents are also from culturally and linguistically (CALD) diverse backgrounds. It is estimated that 32% of staff were born overseas and 26% were born in a non–English speaking country (Mavromaras et al. 2017). The diversity generates demands for education interventions to improve cultural competence for staff in cross-cultural interactions with older people and team members. However, research evidence on the impact of a cross-cultural care education program on staff cultural competence is scarce.

The aim of the study was to test the hypothesis that an evidence-based cross-cultural care education program would improve cultural competence for staff in skill-mixed and resource poor care settings in aged care homes. This study was part of a 3-year project conducted between 2015 and 2017 undertaken by a university partnering with two aged care organisations.
Original languageEnglish
Number of pages7
Publication statusPublished - 19 Jul 2018
Event29th International Nursing Research Congress - Melbourne Convention and Exhibition Centre, Melbourne, Australia
Duration: 19 Jul 201823 Jul 2018

Conference

Conference29th International Nursing Research Congress
CountryAustralia
CityMelbourne
Period19/07/1823/07/18

Keywords

  • aged care homes
  • cultural competence
  • Education interventions
  • cross-cultural care program

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