The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review

Alexandra Mudd; Rebecca Feo; Maria Alejandra  Pinero de Plaza; Matthew Tieu; Shila Y Paia; Jenny Cleland; Alice Windle; Stacey George; Mark Q Thompson; Rachel C. Ambagtsheer; Amanda Muller; Anna Hall; Belinda Lange

doi:10.1089/tmj.2021.0615

The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review

Alexandra Mudd
, Rebecca Feo
, Maria Alejandra Pinero de Plaza
, Matthew Tieu
, Shila Y Paia
, Jenny Cleland
, Alice Windle
, Stacey George
, Mark Q Thompson
, Rachel C. Ambagtsheer
, Amanda Muller
, Anna Hall
, Belinda Lange

College of Nursing and Health Sciences

Research output: Contribution to journal › Review article › peer-review

3 Citations (Scopus)

Abstract

Background:Infectious disease outbreaks disrupt inpatient clinical care and have an impact on staff and patients' ability to communicate with each other and with the wider community. Digital technology may offer opportunities for communication in the inpatient setting during infectious disease outbreaks.

Aim:This scoping review aimed to investigate the use of digital technology in the inpatient setting to promote communication in the early stages of an infectious disease outbreak.

Methods:There were three aspects to this scoping review: (1) a database search of Ovid MEDLINE (MEDLINE), Cumulative Index of Nursing and Allied Health Literature (CINAHL), Association for Computing Machinery Digital Library (ACM) and IEEE Xplore (IEEE) exploring peer-reviewed articles, (2) a gray literature search, and (3) a media search.

Results:Results focused on the early stages of the COVID-19 pandemic. Thirty-eight peer-reviewed articles were extracted from the database search. There were three main areas of investigation: study characteristics, technology features, and benefits and barriers. Forty-four websites were searched for the gray literature search focusing on policy and guidance. Eighteen media articles were retrieved focusing on patients' use of technology and community involvement.

Conclusion:Results demonstrate the diverse use of digital technology in the inpatient setting to facilitate communication during the early stages of the COVID-19 pandemic. However, the articles provide limited data to allow readers to fully understand and reproduce described actions. Furthermore, there was limited guidance to support clinicians to communicate using digital technology to create trusting therapeutic relationships. Areas for future development include standard reporting process for technology hardware, software, and content; and structured reporting and evaluation of the implementation of technologies.

Original language	English
Pages (from-to)	172-197
Number of pages	26
Journal	Telemedicine and e-Health
Volume	29
Issue number	2
Early online date	27 Jun 2022
DOIs	https://doi.org/10.1089/tmj.2021.0615
Publication status	Published - 1 Feb 2023

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being
SDG 9 Industry, Innovation, and Infrastructure
SDG 16 Peace, Justice and Strong Institutions

Keywords

Telemedicine
E-health
Digital Health
Inpatient healthcare utilisation
COVID-19
infection prevention and control
Telehealth
Review
technological health solutions
Fundamental Care
telemedicine
hospitalization
technology
COVID
infectious disease
communication

Access to Document

10.1089/tmj.2021.0615Licence: In Copyright

https://www.liebertpub.com/doi/10.1089/tmj.2021.0615Licence: In Copyright

Cite this

Mudd, A., Feo, R., Pinero de Plaza, M. A., Tieu, M., Paia, S. Y., Cleland, J., Windle, A., George, S., Thompson, M. Q., Ambagtsheer, R. C., Muller, A., Hall, A., & Lange, B. (2023). The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review. Telemedicine and e-Health, 29(2), 172-197. https://doi.org/10.1089/tmj.2021.0615

@article{d6045f96cf3a490ea7c62e94b9f7d81a,

title = "The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review",

abstract = "Background:Infectious disease outbreaks disrupt inpatient clinical care and have an impact on staff and patients' ability to communicate with each other and with the wider community. Digital technology may offer opportunities for communication in the inpatient setting during infectious disease outbreaks. Aim:This scoping review aimed to investigate the use of digital technology in the inpatient setting to promote communication in the early stages of an infectious disease outbreak. Methods:There were three aspects to this scoping review: (1) a database search of Ovid MEDLINE (MEDLINE), Cumulative Index of Nursing and Allied Health Literature (CINAHL), Association for Computing Machinery Digital Library (ACM) and IEEE Xplore (IEEE) exploring peer-reviewed articles, (2) a gray literature search, and (3) a media search. Results:Results focused on the early stages of the COVID-19 pandemic. Thirty-eight peer-reviewed articles were extracted from the database search. There were three main areas of investigation: study characteristics, technology features, and benefits and barriers. Forty-four websites were searched for the gray literature search focusing on policy and guidance. Eighteen media articles were retrieved focusing on patients' use of technology and community involvement. Conclusion:Results demonstrate the diverse use of digital technology in the inpatient setting to facilitate communication during the early stages of the COVID-19 pandemic. However, the articles provide limited data to allow readers to fully understand and reproduce described actions. Furthermore, there was limited guidance to support clinicians to communicate using digital technology to create trusting therapeutic relationships. Areas for future development include standard reporting process for technology hardware, software, and content; and structured reporting and evaluation of the implementation of technologies.",

keywords = "Telemedicine, E-health, Digital Health, Inpatient healthcare utilisation, COVID-19, infection prevention and control, Telehealth, Review, technological health solutions, Fundamental Care, telemedicine, hospitalization, technology, COVID, infectious disease, communication",

author = "Alexandra Mudd and Rebecca Feo and \{Pinero de Plaza\}, \{Maria Alejandra\} and Matthew Tieu and Paia, \{Shila Y\} and Jenny Cleland and Alice Windle and Stacey George and Thompson, \{Mark Q\} and Ambagtsheer, \{Rachel C.\} and Amanda Muller and Anna Hall and Belinda Lange",

year = "2023",

month = feb,

day = "1",

doi = "10.1089/tmj.2021.0615",

language = "English",

volume = "29",

pages = "172--197",

journal = "Telemedicine and e-Health",

issn = "1530-5627",

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number = "2",

}

Mudd, A , Feo, R , Pinero de Plaza, MA , Tieu, M, Paia, SY, Cleland, J , Windle, A , George, S, Thompson, MQ, Ambagtsheer, RC, Muller, A, Hall, A & Lange, B 2023, 'The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review', Telemedicine and e-Health, vol. 29, no. 2, pp. 172-197. https://doi.org/10.1089/tmj.2021.0615

The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review. / Mudd, Alexandra ; Feo, Rebecca ; Pinero de Plaza, Maria Alejandra et al.
In: Telemedicine and e-Health, Vol. 29, No. 2, 01.02.2023, p. 172-197.

Research output: Contribution to journal › Review article › peer-review

TY - JOUR

T1 - The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak

T2 - A Scoping Review

AU - Mudd, Alexandra

AU - Feo, Rebecca

AU - Pinero de Plaza, Maria Alejandra

AU - Tieu, Matthew

AU - Paia, Shila Y

AU - Cleland, Jenny

AU - Windle, Alice

AU - George, Stacey

AU - Thompson, Mark Q

AU - Ambagtsheer, Rachel C.

AU - Muller, Amanda

AU - Hall, Anna

AU - Lange, Belinda

PY - 2023/2/1

Y1 - 2023/2/1

N2 - Background:Infectious disease outbreaks disrupt inpatient clinical care and have an impact on staff and patients' ability to communicate with each other and with the wider community. Digital technology may offer opportunities for communication in the inpatient setting during infectious disease outbreaks. Aim:This scoping review aimed to investigate the use of digital technology in the inpatient setting to promote communication in the early stages of an infectious disease outbreak. Methods:There were three aspects to this scoping review: (1) a database search of Ovid MEDLINE (MEDLINE), Cumulative Index of Nursing and Allied Health Literature (CINAHL), Association for Computing Machinery Digital Library (ACM) and IEEE Xplore (IEEE) exploring peer-reviewed articles, (2) a gray literature search, and (3) a media search. Results:Results focused on the early stages of the COVID-19 pandemic. Thirty-eight peer-reviewed articles were extracted from the database search. There were three main areas of investigation: study characteristics, technology features, and benefits and barriers. Forty-four websites were searched for the gray literature search focusing on policy and guidance. Eighteen media articles were retrieved focusing on patients' use of technology and community involvement. Conclusion:Results demonstrate the diverse use of digital technology in the inpatient setting to facilitate communication during the early stages of the COVID-19 pandemic. However, the articles provide limited data to allow readers to fully understand and reproduce described actions. Furthermore, there was limited guidance to support clinicians to communicate using digital technology to create trusting therapeutic relationships. Areas for future development include standard reporting process for technology hardware, software, and content; and structured reporting and evaluation of the implementation of technologies.

AB - Background:Infectious disease outbreaks disrupt inpatient clinical care and have an impact on staff and patients' ability to communicate with each other and with the wider community. Digital technology may offer opportunities for communication in the inpatient setting during infectious disease outbreaks. Aim:This scoping review aimed to investigate the use of digital technology in the inpatient setting to promote communication in the early stages of an infectious disease outbreak. Methods:There were three aspects to this scoping review: (1) a database search of Ovid MEDLINE (MEDLINE), Cumulative Index of Nursing and Allied Health Literature (CINAHL), Association for Computing Machinery Digital Library (ACM) and IEEE Xplore (IEEE) exploring peer-reviewed articles, (2) a gray literature search, and (3) a media search. Results:Results focused on the early stages of the COVID-19 pandemic. Thirty-eight peer-reviewed articles were extracted from the database search. There were three main areas of investigation: study characteristics, technology features, and benefits and barriers. Forty-four websites were searched for the gray literature search focusing on policy and guidance. Eighteen media articles were retrieved focusing on patients' use of technology and community involvement. Conclusion:Results demonstrate the diverse use of digital technology in the inpatient setting to facilitate communication during the early stages of the COVID-19 pandemic. However, the articles provide limited data to allow readers to fully understand and reproduce described actions. Furthermore, there was limited guidance to support clinicians to communicate using digital technology to create trusting therapeutic relationships. Areas for future development include standard reporting process for technology hardware, software, and content; and structured reporting and evaluation of the implementation of technologies.

KW - Telemedicine

KW - E-health

KW - Digital Health

KW - Inpatient healthcare utilisation

KW - COVID-19

KW - infection prevention and control

KW - Telehealth

KW - Review

KW - technological health solutions

KW - Fundamental Care

KW - telemedicine

KW - hospitalization

KW - technology

KW - COVID

KW - infectious disease

KW - communication

UR - https://www.scopus.com/pages/publications/85147720978

U2 - 10.1089/tmj.2021.0615

DO - 10.1089/tmj.2021.0615

M3 - Review article

C2 - 35758765

AN - SCOPUS:85147720978

SN - 1530-5627

VL - 29

SP - 172

EP - 197

JO - Telemedicine and e-Health

JF - Telemedicine and e-Health

IS - 2

ER -

The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review

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The Use of Digital Technologies in the Inpatient Setting to Promote Communication During the Early Stage of an Infectious Disease Outbreak: A Scoping Review

Abstract

UN SDGs

Keywords

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