| Original language | English |
|---|---|
| Title of host publication | Making Quality Critical |
| Subtitle of host publication | new perspectives on organizational change |
| Editors | Adrian Wilkinson, Hugh Willmott |
| Place of Publication | London |
| Publisher | Routledge, Taylor & Francis |
| Chapter | 8 |
| ISBN (Print) | 0415115698, 0415117542 |
| Publication status | Published - 1994 |
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