@inproceedings{0f4b59a7d6b3451ca010863fffb3c535,
title = "Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions",
abstract = "The aim of this paper is to investigate the correlation between ease of use (EOU) and confidence with skill with regard to the use of SMS (Short Messaging Service) for warning messages in an emergency situation. This paper is part of our formative study to investigate the possibility for using SMS in emergency conditions from the users' perspective. The case study that we used was warning messages for an urban kampung flood disaster area in Indonesia. We analysed the users' perception of EOU and confidence with skill when using SMS. This study collected data from 350 participants who live in a flood prone area in Bandar Harjo, Semarang, Indonesia. The data indicated a strong and positive correlation between EOU and confidence with skill for using SMS in emergency conditions. The users' gender, age and level of education influence the strength of the correlation coefficients between EOU and confidence with skill. The users' frequency of use (FOU) did not influence the strength of the correlation coefficients between EOU and confidence with skill.",
keywords = "Confidence with skill, Emergency condition, EOU, SMS, User perception, Warning messages",
author = "Dinar Nugraheni and {de Vries}, Denise",
year = "2017",
month = apr,
day = "18",
doi = "10.1145/3077343.3077350",
language = "English",
isbn = "978-1-4503-5212-3",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery",
pages = "52--59",
editor = "Tedjasaputra, {Adi Basuki} and Eunice Sari",
booktitle = "CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia",
note = "3rd International Conference on Human-Computer Interaction and User Experience in Indonesia ; Conference date: 18-04-2017",
}
