Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions

Dinar Nugraheni; Denise de Vries

doi:10.1145/3077343.3077350

Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions

Dinar Nugraheni
, Denise de Vries

College of Science and Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

The aim of this paper is to investigate the correlation between ease of use (EOU) and confidence with skill with regard to the use of SMS (Short Messaging Service) for warning messages in an emergency situation. This paper is part of our formative study to investigate the possibility for using SMS in emergency conditions from the users' perspective. The case study that we used was warning messages for an urban kampung flood disaster area in Indonesia. We analysed the users' perception of EOU and confidence with skill when using SMS. This study collected data from 350 participants who live in a flood prone area in Bandar Harjo, Semarang, Indonesia. The data indicated a strong and positive correlation between EOU and confidence with skill for using SMS in emergency conditions. The users' gender, age and level of education influence the strength of the correlation coefficients between EOU and confidence with skill. The users' frequency of use (FOU) did not influence the strength of the correlation coefficients between EOU and confidence with skill.

Original language	English
Title of host publication	CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia
Subtitle of host publication	Experience Design for All
Editors	Adi Basuki Tedjasaputra, Eunice Sari
Place of Publication	Indonesia
Publisher	Association for Computing Machinery
Pages	52-59
Number of pages	8
ISBN (Electronic)	9781450352123
ISBN (Print)	978-1-4503-5212-3
DOIs	https://doi.org/10.1145/3077343.3077350
Publication status	Published - 18 Apr 2017
Event	3rd International Conference on Human-Computer Interaction and User Experience in Indonesia - Duration: 18 Apr 2017 → …

Publication series

Name	ACM International Conference Proceeding Series
Volume	Part F129310

Conference

Conference	3rd International Conference on Human-Computer Interaction and User Experience in Indonesia
Period	18/04/17 → …

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

Keywords

Confidence with skill
Emergency condition
EOU
SMS
User perception
Warning messages

Access to Document

10.1145/3077343.3077350Licence: In Copyright

Cite this

Nugraheni, D., & de Vries, D. (2017). Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions. In A. B. Tedjasaputra, & E. Sari (Eds.), CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia: Experience Design for All (pp. 52-59). (ACM International Conference Proceeding Series; Vol. Part F129310). Association for Computing Machinery. https://doi.org/10.1145/3077343.3077350

Nugraheni, Dinar ; de Vries, Denise. / Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions. CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia: Experience Design for All. editor / Adi Basuki Tedjasaputra ; Eunice Sari. Indonesia : Association for Computing Machinery, 2017. pp. 52-59 (ACM International Conference Proceeding Series).

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title = "Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions",

abstract = "The aim of this paper is to investigate the correlation between ease of use (EOU) and confidence with skill with regard to the use of SMS (Short Messaging Service) for warning messages in an emergency situation. This paper is part of our formative study to investigate the possibility for using SMS in emergency conditions from the users' perspective. The case study that we used was warning messages for an urban kampung flood disaster area in Indonesia. We analysed the users' perception of EOU and confidence with skill when using SMS. This study collected data from 350 participants who live in a flood prone area in Bandar Harjo, Semarang, Indonesia. The data indicated a strong and positive correlation between EOU and confidence with skill for using SMS in emergency conditions. The users' gender, age and level of education influence the strength of the correlation coefficients between EOU and confidence with skill. The users' frequency of use (FOU) did not influence the strength of the correlation coefficients between EOU and confidence with skill.",

keywords = "Confidence with skill, Emergency condition, EOU, SMS, User perception, Warning messages",

author = "Dinar Nugraheni and \{de Vries\}, Denise",

year = "2017",

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doi = "10.1145/3077343.3077350",

language = "English",

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Nugraheni, D & de Vries, D 2017, Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions. in AB Tedjasaputra & E Sari (eds), CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia: Experience Design for All. ACM International Conference Proceeding Series, vol. Part F129310, Association for Computing Machinery, Indonesia, pp. 52-59, 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia, 18/04/17. https://doi.org/10.1145/3077343.3077350

Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions. / Nugraheni, Dinar; de Vries, Denise.
CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia: Experience Design for All. ed. / Adi Basuki Tedjasaputra; Eunice Sari. Indonesia: Association for Computing Machinery, 2017. p. 52-59 (ACM International Conference Proceeding Series; Vol. Part F129310).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions

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AU - de Vries, Denise

PY - 2017/4/18

Y1 - 2017/4/18

N2 - The aim of this paper is to investigate the correlation between ease of use (EOU) and confidence with skill with regard to the use of SMS (Short Messaging Service) for warning messages in an emergency situation. This paper is part of our formative study to investigate the possibility for using SMS in emergency conditions from the users' perspective. The case study that we used was warning messages for an urban kampung flood disaster area in Indonesia. We analysed the users' perception of EOU and confidence with skill when using SMS. This study collected data from 350 participants who live in a flood prone area in Bandar Harjo, Semarang, Indonesia. The data indicated a strong and positive correlation between EOU and confidence with skill for using SMS in emergency conditions. The users' gender, age and level of education influence the strength of the correlation coefficients between EOU and confidence with skill. The users' frequency of use (FOU) did not influence the strength of the correlation coefficients between EOU and confidence with skill.

AB - The aim of this paper is to investigate the correlation between ease of use (EOU) and confidence with skill with regard to the use of SMS (Short Messaging Service) for warning messages in an emergency situation. This paper is part of our formative study to investigate the possibility for using SMS in emergency conditions from the users' perspective. The case study that we used was warning messages for an urban kampung flood disaster area in Indonesia. We analysed the users' perception of EOU and confidence with skill when using SMS. This study collected data from 350 participants who live in a flood prone area in Bandar Harjo, Semarang, Indonesia. The data indicated a strong and positive correlation between EOU and confidence with skill for using SMS in emergency conditions. The users' gender, age and level of education influence the strength of the correlation coefficients between EOU and confidence with skill. The users' frequency of use (FOU) did not influence the strength of the correlation coefficients between EOU and confidence with skill.

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KW - SMS

KW - User perception

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M3 - Conference contribution

SN - 978-1-4503-5212-3

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T2 - 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia

Y2 - 18 April 2017

ER -

Nugraheni D, de Vries D. Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions. In Tedjasaputra AB, Sari E, editors, CHIuXiD 2017 - Proceedings of the 3rd International Conference on Human-Computer Interaction and User Experience in Indonesia: Experience Design for All. Indonesia: Association for Computing Machinery. 2017. p. 52-59. (ACM International Conference Proceeding Series). doi: 10.1145/3077343.3077350

Users' perception of ease of use (EOU) and confidence with skill using SMS in emergency conditions

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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