Using a choice modelling approach for customer service standards in urban water

Darla Hatton MacDonald; Mary Barnes; Jeff Bennett; Mark Morrison; Michael D. Young

doi:10.1111/j.1752-1688.2005.tb03766.x

Using a choice modelling approach for customer service standards in urban water

Darla Hatton MacDonald, Mary Barnes, Jeff Bennett, Mark Morrison, Michael D. Young

Flinders University

Research output: Contribution to journal › Article › peer-review

23 Citations (Scopus)

Original language	English
Pages (from-to)	719-728
Number of pages	10
Journal	Journal of The American Water Resources Association
Volume	41
Issue number	3
DOIs	https://doi.org/10.1111/j.1752-1688.2005.tb03766.x
Publication status	Published - 2005

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 6 Clean Water and Sanitation
SDG 11 Sustainable Cities and Communities

Keywords

Australia
water industry
urban water supply

Access to Document

10.1111/j.1752-1688.2005.tb03766.xLicence: In Copyright

Cite this

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title = "Using a choice modelling approach for customer service standards in urban water",

keywords = "Australia, water industry, urban water supply",

author = "{Hatton MacDonald}, Darla and Mary Barnes and Jeff Bennett and Mark Morrison and Young, {Michael D.}",

year = "2005",

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language = "English",

volume = "41",

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journal = "Journal of The American Water Resources Association",

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publisher = "John Wiley & Sons, Inc",

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T1 - Using a choice modelling approach for customer service standards in urban water

AU - Hatton MacDonald, Darla

AU - Barnes, Mary

AU - Bennett, Jeff

AU - Morrison, Mark

AU - Young, Michael D.

PY - 2005

Y1 - 2005

KW - Australia

KW - water industry

KW - urban water supply

U2 - 10.1111/j.1752-1688.2005.tb03766.x

DO - 10.1111/j.1752-1688.2005.tb03766.x

M3 - Article

SN - 1093-474X

VL - 41

SP - 719

EP - 728

JO - Journal of The American Water Resources Association

JF - Journal of The American Water Resources Association

IS - 3

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