TY - JOUR
T1 - Which Models of Supervision Help Retain Staff? Findings From Australia’s Domestic and Family Violence and Sexual Assault Workforces
AU - Cortis, Natasha
AU - Seymour, Kate
AU - Natalier, Kristin
AU - Wendt, Sarah
PY - 2021
Y1 - 2021
N2 - The contribution professional supervision makes to quality services, staff satisfaction, and retention is well recognised across social work and human service settings. Yet frequent supervision is difficult to provide where organisational resources are limited and urgent client-related tasks must take priority. In these contexts, group-based supervision may offer an alternative to traditional individual approaches, yet its impacts have been infrequently researched. Using survey data (n = 917), we examine the prevalence of individual and group-based supervision among practitioners delivering domestic and family violence and sexual assault services (DFVSA), and associations these forms of supervision have with staff retention. While individual supervision remains most common, one in eight practitioners report that they never receive it. Multivariate analysis indicates frequent individual supervision is most effective for retaining practitioners. This provides empirical support for prioritising individual supervision within strategies for promoting workforce sustainability and service quality in DFVSA and other social service settings. IMPLICATIONS Individual supervision remains more common than group-based approaches in domestic and family violence and sexual assault services. Workplaces should consider prioritising individual supervision over group supervision when attempting to improve practitioner retention. Managers should adopt a critical stance and consider evidence when assessing the implications of adopting group-based approaches to supervision.
AB - The contribution professional supervision makes to quality services, staff satisfaction, and retention is well recognised across social work and human service settings. Yet frequent supervision is difficult to provide where organisational resources are limited and urgent client-related tasks must take priority. In these contexts, group-based supervision may offer an alternative to traditional individual approaches, yet its impacts have been infrequently researched. Using survey data (n = 917), we examine the prevalence of individual and group-based supervision among practitioners delivering domestic and family violence and sexual assault services (DFVSA), and associations these forms of supervision have with staff retention. While individual supervision remains most common, one in eight practitioners report that they never receive it. Multivariate analysis indicates frequent individual supervision is most effective for retaining practitioners. This provides empirical support for prioritising individual supervision within strategies for promoting workforce sustainability and service quality in DFVSA and other social service settings. IMPLICATIONS Individual supervision remains more common than group-based approaches in domestic and family violence and sexual assault services. Workplaces should consider prioritising individual supervision over group supervision when attempting to improve practitioner retention. Managers should adopt a critical stance and consider evidence when assessing the implications of adopting group-based approaches to supervision.
KW - Domestic and Family Violence
KW - Retention
KW - Sexual Assault
KW - Supervision
KW - Workforce
UR - http://www.scopus.com/inward/record.url?scp=85089984690&partnerID=8YFLogxK
U2 - 10.1080/0312407X.2020.1798480
DO - 10.1080/0312407X.2020.1798480
M3 - Article
AN - SCOPUS:85089984690
SN - 0312-407X
VL - 74
SP - 68
EP - 82
JO - Australian Social Work
JF - Australian Social Work
IS - 1
ER -